Shipping policy

Delhi NCR

  • Same-day delivery may be available through Porter (subject to availability).
  • Porter charges are to be paid by the customer.
  • Standard delivery timeline: 2–4 working days.

Rest of India

  • Standard delivery timeline: 4–10 working days.

Customized Orders

  • Dispatch timeline: 10–20 working days, depending on the product and customization requirements.

Shipping Charges

  • Free shipping on orders above ₹1,000.
  • Orders below ₹1,000 will incur a shipping charge of ₹100.

Please Note: Delivery timelines are estimates and may vary due to weather conditions, courier delays, public holidays, remote locations, or other unforeseen circumstances.

International Orders

We do accept international orders.

Delivery Timeline

International deliveries may take 10 days or longer, depending on the product specifications, destination country, and customs clearance process.

For international order details, please contact us on WhatsApp before placing your order.

Customs & Duties

All customs duties, import taxes, clearance charges, and other country-specific formalities are the sole responsibility of the customer.

Dohar by RS is not responsible for customs delays, import restrictions, additional charges, or clearance issues in the destination country.

No Return / No Exchange

All international orders are final sale and are not eligible for return, exchange, or refund.

Handblock & Natural Fabric Disclaimer

Most of our products are made using traditional handblock printing techniques on natural fabrics. The beauty of handblock lies in its handcrafted character.

Minor irregularities such as:

  • Slight misprints
  • Print overlaps
  • Color density variations
  • Small artisan marks
  • Natural texture variations

are not defects, but a reflection of authentic handmade craftsmanship.

We kindly request our customers to appreciate the effort and artistry of our skilled artisans.

Additionally, there may be a slight variation in color between the product images and the actual product due to lighting conditions, camera settings, screen resolution, and display differences across devices.

We make every effort to present our products in the most raw, authentic, and accurate manner possible.